Terms & Conditions
By continuing to browse and use this website, you hereby agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please refrain immediately from using our website.
The term LMG Shopper / LMG Website' or 'us' or 'we' refers to the owner of the website whose registered head office is at Phoenix House, Hemlock Park, Cannock, Staffs, WS11 7GA. Our company registration number is 6243121. The term 'you' refers to the user, customer or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website are for your general information and use only. It is subject to change without notice.
Call recording privacy statement
As part of Lloyd Morgan Groups customer service assurance, telephone conversations over business phones may be monitored or recorded as a part of normal business operations and for training purposes.
The monitoring or recording of calls will assist in determining that our employees are adhering to Company policies and procedures and how they conduct themselves when presenting our business.
Availability and accuracy
Neither we nor any associated parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that the information and materials provided may contain inaccuracies or errors and we unreservedly exclude liability for any such anomalies to the fullest extent as permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Copyright and trademarks
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Lloyd Morgan Group, LMG & LMG Shopper names and logos and all related names, design marks and slogans are the trademarks or service marks of us or our licensees. All trademarks reproduced in this website, which are not property of, or licensed to the operator, are acknowledge on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)
Payment Terms
Website customers will be required to pay immediately via our merchant portal before the order can be processed and released. Defaulted payments will result in the order being cancelled. The products remain the sole property of Lloyd Morgan Group until full payment is made / cleared.
English law and jurisdiction
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Full Terms and conditions for business with Lloyd Morgan Group can be found at https://www.lloydmorgangroup.co.uk/terms-conditions/
Our Price Match Promise
We are committed to delivering a fantastic
selection of products at great prices. Find the same product cheaper (in-store
or online by another UK VAT registered retailer) and we will match it or refund
the difference up to 3 days after purchase.
How to claim your price match promise:
If purchasing online:
Please contact our Customer
Service Team with evidence of the lower price. This can be, for example, a copy
of an advert, a screengrab or a reference to a web page that the team can use
to verify the price based on the Terms & Conditions below. The more
information you can provide the quicker and easier it will be for us to verify
your price challenge to give you the best price possible. Price match changes
can only be done through our call centre. A price match must be claimed within
24 hours of being accepted by our Customer Services team, or this will expire. Therefore,
a new price match request will need to be generated.
The item must be in stock and the stock held
physically with the price matching company.
Price Match Promise Terms and
conditions:
- To
benefit from Price Match Promise you must:
- Make
a claim within 3 days of purchase
- Price
Match Promise can only be claimed against a UK VAT registered retailer
that has the product in stock and available for immediate purchase or
delivery either in-store or online. The following are excluded:
- Auction
Sites
- Market
Places
- Duty-Free
- Sole
Traders
- Where
a comparison is being made with an online retailer delivery charges will
be considered as part of the total price.
- The
product in question must be identical in:
- Condition
- Style
- Year
- Specification
- Size
- Colour
- Price
Match Promise excludes:
- Gift
Vouchers / credits
- Services
- Finance
scheme – 0% interest excluded, other options are still available
- Purchases
made using discount codes, partner and affiliate codes and other
offers/promotions including Vitality
- Price
Match Promise is only applicable:
- Against
the standard advertised price offered by the competitor, i.e. this does
not include additional promotional activities such as loyalty card
points, cashback schemes and voucher/discount
- For
transactions completed in £ sterling (UK).
- is
only guaranteed on physically stocked goods, good which are ordered in to
complete the order do not qualify.
- All
Price Match Promise transactions are carried out at the discretion of Lloyd
Morgan Group Ltd.
- Lloyd
Morgan Group Ltd reserves the right to amend or withdraw the Price Match
Promise at any time.
- Price match is only guaranteed on stocked goods held by LMG, any goods ordered into to fulfil the order are not applicable to this offer.
Stock Levels
Although we aim to do our best at keeping our stock levels accurate by using life feeds to our holding facility. From time to time the system may have errors showing stock that isn't physically here. where this occurs we will contact you immediately and discuss options for delivery, alternative products or potential refunds. Through out the process you will be clearly communicated with.